Hire for Talent

Leading Inclusion is a free digital training offered to help increase employers’ capacity to hire people with disabilities. Whether you are just getting started with disability inclusion in the workplace or need a refresher about the topic, this training provides a practical introduction to workplace diversity and inclusion with a specific focus on candidates and workers with disabilities. It will also provide you with information and strategies on your path to becoming an inclusive leader. During this training, learners can expect the following topics:

• Module 1: Understanding Workplace Diversity and Inclusion
• Module 2: The Benefits of Disability Inclusion in the Workplace
• Module 3: Inclusive Design, Growth Mindset and Collaborative Learning
• Module 4: The Importance and Benefits of Working with Service Providers

More and more organizations across Canada are joining the ranks of becoming inclusive employers. They are seeking out employees from a wide range of backgrounds and experiences, including people with disabilities, a largely untapped labour market and source of talent.

There are lots of resources out there for an employer that wants to begin attracting and recruiting from diverse groups of people. But where to start? It can all feel a bit overwhelming.

Hire for Talent has a comprehensive Employer Toolkit that provides a variety of informative tools at no cost. We have taken the top tips from that toolkit and created this Best Practice Framework to help you get started.

Once you have found your starting point with this Framework, we encourage you to visit the Employer Toolkit for more information and additional resources, tools, and tips as you continue the journey of diversity, equity, and inclusion (EDI) within your workplace.


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We are pleased to have your organization join our national network of Service Providers.

Here are the employment supports you agreed to provide:

Employer Engagement Standards and Protocols
Professionals working in the field of Supported Employment / Employment Inclusion recognize that employment service outcomes for people with disabilities require the engagement and participation of an employer. Although the foundation of the work of Service Providers is to assist people with disabilities to identify, pursue, acquire and maintain employment – employers must be equally served through this work and through a service commitment to them.

Service Providers assist businesses with many elements of diversity management including recruitment, onboarding and retention. Service Providers also play a role in building employer capacity around Diversity and Inclusion. It is important that Service Providers reflect a strong ‘service ethic’ which includes an understanding of the business as well as demonstrating responsiveness to their personnel management needs.

Hire for Talent does not have authority over Service Providers, however, where employer engagement has been facilitated through the Hire for Talent initiative (including website promotion, events and Workplace Inclusion Partnerships), affiliated Service Providers agree to the following minimum employer engagement / service standards:

Service Alignment with Business Needs:

1. Develop services and train staff to be effective ‘workplace inclusion resources’ to employers
2.  Explore and verify talent, skills, readiness, employment goals and job targets of candidates along with any accommodations or supports required to facilitate employment success
3. Ensure that requisite resources are in place to effectively support the prospective candidate and employer with recruitment, onboarding and employment retention
4. Ensure that staff reflect collaborative ‘customer service’ values and etiquette with employers

1. Become familiar with business’ personnel needs, operations and work culture
2. Provide resources and accurate information to assist employers with inclusive recruitment
3. Facilitate ‘talent-matching’ – bringing the best candidate forward for the specific workplace
4. Assist employers with interviews in terms of communication accommodation and facilitating information exchange, as per the employers’ and candidates’ needs and wishes

1. Provide detailed information to the employer about the range and scope of services available
2. Verify and document job description, performance and workplace culture expectations
3. Support the employee to understand and meet performance and culture expectations
4. Assist with the identification and engagement of mentors and natural supports
5. Augment (where required) the employer’s usual training and orientation processes
6. Consult / advise around reasonable accommodation where required and ensure documentation

1. Communicate their role in supporting retention and inclusion to employers
2. Document the employer’s service expectations re accessibility, resources and the amount and type of contact (in keeping with the initial service model presented to the employer)
3. Engage in regular discussions with employers to assess satisfaction, success and challenges
4. Engage directly (when required or requested) to assist with training or other interventions
5. Engage directly around changes to duties, supervision or processes to ensure job retention
6. Advocate and facilitate resolution where concerns arise for employer or employee
7. Remain accessible and responsive to employers. It is essential that service providers listed on the Hire for Talent directory respond to employer inquiries within a maximum of 48 hours (2 business days).